Effective Date: 3.19.2026

1. Introduction
Business Vault AI (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding the personal information collected from customers, prospects, and website visitors in compliance with applicable privacy laws including the California Consumer Privacy Act (CCPA).

2. Information We Collect
We collect the following personal information:

- Identifiers: name, email address, phone number, postal address, IP address.

- Business-related information: company name, title, industry, relationship to franchising, revenue, number of employees.

- Usage data: information related to your interactions with our services.

We do not collect sensitive personal data such as government-issued IDs, health information, or financial information processed by our third-party payment providers.

Currently, we do not use cookies or tracking technologies on our website. Should this change, we will update this policy accordingly.

3. How We Use Your Information
We use your information to:

- Provide and maintain our services.

- Communicate with you regarding support and important updates.

- Provide tailored marketing and advertising, including identifying similar audiences for promotional purposes.

- Comply with legal obligations.

4. Sharing Your Information
We share your personal information only in the following circumstances:

- With our affiliated companies, Secretsos and Ask April Porter, solely for marketing purposes, provided you have not opted out.

- With third-party service providers such as CoreBrain.ai, High Level (CRM), and payment processors who help us deliver services; each is bound by contractual data protection obligations.

- When required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Your Privacy Rights Under CCPA and Other Laws
If you are a California resident or otherwise entitled, you have the right to:

- Access the categories and specific pieces of personal information we have collected about you over the past 12 months.

- Request deletion of your personal information, subject to certain exceptions such as legal compliance, fraud prevention, or contractual obligations.

- Opt-out of the sharing of your personal information for marketing purposes with affiliated companies.

You may exercise these rights by contacting us at [email protected] or via the contact form on our website. We will:

- Acknowledge receipt of your request within 10 business days.

- Verify your identity by matching records such as name, email, phone, and address.

- Respond to your request within 45 calendar days or, if necessary, extend for an additional 45 days with notice.

- Retain records of all requests and responses for at least 24 months.

If a third party makes a request on your behalf, we will require written authorization.

If we deny your request, we will provide the reason and allow you a 10-day period to appeal by replying to our denial notification or contacting [email protected] with the subject line “Appeal of Data Request Refusal.”

Data affected by these requests will be deleted from our records and we will direct our service providers to do the same, unless exceptions apply.

6. Data Retention
We retain your personal information for:

- Three (3) years after cancellation of services for customers.

- Five (5) years for prospects with whom no contract is formed.

7. Data Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

8. Children’s Privacy
We do not knowingly collect information from children under 13 years old, and our services are not directed to such individuals.

9. International Data Transfers
This Privacy Policy is intended to comply with applicable U.S. laws, including the CCPA. It does not provide assurances or compliance guarantees with laws outside the United States. If you access our services from other jurisdictions, you do so at your own risk and should review the applicable local laws.

10. Updates to this Policy
We may update this Privacy Policy periodically. Material changes will be communicated through our website or direct communications.

11. Contact Us
For any questions or to submit privacy-related requests, please contact:
Email: [email protected]
Website Contact Form: